We offer a variety of secure payment options to make your shopping experience as convenient as possible. You can complete your order using major credit and debit cards, including American Express, Maestro, and Mastercard, or via PayPal for a fast and safe checkout.

• Shipping: Orders are carefully prepared and dispatched within 2–3 working days after confirmation. Once your package has been shipped, you will receive a tracking code by email to follow its progress.
• Delivery: Packages usually arrive within 7–14 days worldwide, depending on your location and customs processing.

Our shipments are exempt from customs duties, so you do not have to pay anything upon delivery.

We offer premium shipping only, at a flat rate of €9.99. This ensures a fast, reliable delivery and a superior experience for our customers.

Yes, it is possible to request a size change within 7 days. The product must be returned in the same condition in which it was received. Shipping costs are free for size exchanges. From the date of your notification, we will organize the return and have the courier collect the item from your home within 3–4 days.

Of course, it is possible to request a return within 7 days of delivery. The product must be returned in the same condition in which it was received. From the date of your notification, we will organize the return and have the courier collect the item from your home within 3–4 days. Please note that shipping costs are the customer’s responsibility.

No worries! If a product you’re looking for isn’t available, simply send us a photo or reference via WhatsApp, Instagram, or email, and our team will assist you promptly and help you find or reserve it right away.

If you need any assistance, our friendly MUVLUXE team is always here to help. You can reach us easily via email at info@muvluxe.com, or contact us through our Instagram or WhatsApp accounts for quick support. We’re happy to assist with orders, questions, or any concerns you may have.